Report an Outage

Working for you 24/7

When the lights go out, we go out. We're here to serve you, rain or shine. 

Report an Outage View Our Outage Map
Report Your Outage at 361-364-2220 or toll-free at 888-740-2220

Report Your Outage Online

Login to your SmartHub account to report your outage online.

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Outage Notifications

We can send you notifications by email and/or text when we detect you're out of power. You can sign up for notifications by logging into SmartHub and clicking Manage Notifications. 

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Report your Outage by Phone

Give us a call to report your outage at 361-364-2220 or 888-740-2220.

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Information Needed to Report an Outage

  • Your account name and account number or meter number. The meter number is located on the silver tag in front of your electricity meter.

  • The location or address of the power outage.

  • A call-back telephone number, in case SPEC needs to reach you.

  • The possible cause, such as a down power line, if known.

 

Power Outage Tips

We do our best to provide reliable service at the lowest possible cost, but there may still be unavoidable circumstances that cause you to lose power. While you should never try to correct a power outage yourself, here are some things you should check for before calling SPEC.

 

  • Check your fuses and breakers to make sure they are working properly before you give us a call. The problem may be as simple as flipping a switch at your home.

  • Call your neighbor. Power outages are rarely limited to one home. If you find yourself without power, contact a neighbor. If their power is out too, it’s time to notify SPEC of the problem.

 

UNDER NO CIRCUMSTANCES should your attempt to correct the cooperative’s outage problem on your own. Our linemen are trained to safely and quickly restore power to your area.