What to Do When Your Lights Go Out
San Patricio Electric Cooperative, Inc. strives daily to provide the most reliable service at the lowest cost possible, but there will be unavoidable circumstances which cause the power to go off for short periods of time. If you experience an outage, please follow these few steps before calling the Cooperative office:
- Check your fuses or breakers. If only part of your lights are out, then the problem is probably with your own fuses or breakers. (Please remember -- if you report an outage before you've checked your equipment, there could be an extra charge for our serviceman to visit you.) Please see our service fees.
- If all of your lights are off, call your closest neighbor and see if their lights are off, too.
- After you have determined there is an electric power outage, report the outage immediately and have the following information handy:
- your account name or account number or meter number (on silver tag on the front of the meter).
- The location/address of the outage and call-back telephone number.
- the possible cause, if known
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